No More Declines from Reissued or Expired Cards!

Published on September 11 of 2019

No More Declines from Reissued or Expired Cards!

Don’t lose another sale due to an expired, reissued, or lost/stolen card. Learn more about how Account Updater can prevent declines and keep your cardholder information up to date!

I’m an exisiting merchant
and I’m ready to enroll.

I’m interested in learning more.

Make declined authorizations due to reissued or expired cards a thing of the past with Account Updater.

It happens all too often: Your customer’s recurring payment for their health club membership is declined.

What happened? Last month’s payment went through OK, so what’s different this time? You pick up the phone and call the customer to tell them their payment was declined, and the customer says, “Oh, that’s right, my Visa expired at the end of September. I guess I forgot to update my account with the new expiration date. Sorry about that!”

Declined authorizations are a hassle. Whether the decline was caused by an expired or reissued card, or because the card was lost or stolen, the result is the same—no payment today.

Reduce the Rate of Declines With Account Updater

Cardknox Account Updater is a great way to prevent card declines. The Account Updater tool scans your customers’ payment information and identifies any cards that have expired or are no longer active. Then the tool obtains the correct expiration date or account number using data provided by the card issuer, and automatically updates the customer’s account information.

Good For You, Good For Your Customers

This powerful tool works in tandem with recurring payments to prevent lost sales due to expired cards or closed accounts. You benefit by not having to contact the customer, get the correct card information, then manually update the account. Account Updater automatically retrieves the correct information for you, which saves you time and reduces the chance of data entry errors.

Your customers benefit from Account Updater technology, too. Customers with recurring payment schedules appreciate not having to remember to pay dues on time, and Account Updater ensures that their payment card information is always up to date which prevents missed payments due to an expired card.

I’m an exisiting merchant
and I’m ready to enroll.

I’m interested in learning more.
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