Announcing Cardknox UpdateYourCard™ (BETA)!Shayna Wills
Especially among merchants who process recurring payments, declined transactions due to expired or inactive cards are a common source of frustration. To help merchants reduce their lost sales from declined transactions, all without any hassle, Cardknox has launched UpdateYourCard™ (BETA)! This automated solution enables merchants to obtain updated card information without any manual labor. Here’s how it works:
- In the event that a keyed or recurring transaction is declined, UpdateYourCard™ will automatically send an email to the cardholder’s email address that was submitted with the transaction. This notification will inform the cardholder that their card was declined and provide a link for updating their payment information.
- Upon clicking the link in the email, the cardholder is directed to a brief web form in which they can fill out their updated card information.
- This information is saved securely in Cardknox, and it is applied automatically to subsequent transactions for the cardholder.
UpdateYourCard™ is the perfect solution for merchants that process recurring payments and don’t want to have to worry about collecting card information manually when a card is declined. Plus, customers will be sure to appreciate this easy and less disruption option for providing their card information.
To sign up for UpdateYourCard™, visit www.cardknox.com/updateyourcard.