Cardknox PhonePay

Accept payments 24/7 using our quick and customer-friendly phone payment system.

PhonePay Free – Master dial-In number and unique PIN for customer access

PhonePay Plus - Your own unique dial-in number, customizations available

Setup, monthly, and per minute fee

PhonePay is a hosted, fully automated interactive voice response (IVR) system that will allow you to accept phone payments from your customers quickly and securely, day or night. When you sign up for our PhonePay solution, you’ll receive a dedicated dial-in number for customers to make payments or donations. You can choose pre-recorded scripts or create custom scripts to guide your customers through the prompts so they can enter their payment information quickly and easily.

Features

  • Save Card Information On File
    Your customers have the option to save their card information on file so they can make future payments or donations without needing to re-enter their information.
  • Customer Text Confirmations
    Your customers will receive a text confirmation when they make a payment or donation.
  • Customizable Donation or Product/Service Categories
    Create donation or product and service categories to help keep track of different payment/donation types.
  • Preset Payment/Donation Amounts
    Set preset donation/payment amounts so that customers can select a payment or donation amount with the click of a button.

Benefits of Using PhonePay

Here’s what our automated payment solution can do for you:

Reduce Overhead Costs

Accepting payments around the clock eliminates the need to have agents available to take payments from customers.

Eliminate Data Entry Errors

The automated system allows your customers to correct errors and approve their entries.

Improve Customer Satisfaction

It only takes minutes for customers to make payments, and the process is entirely hassle-free.

Maintain Maximum Data Security

PCI compliance is much easier to achieve because our highly-secure solution takes your business out of scope for PCI requirements.

Why Should You Use Cardknox PhonePay?

There are many reasons why adding PhonePay to your payment processing system can help improve your business, regardless of your service or industry. Here are just a few.

Supplement your existing payment processing system with PhonePay so you can accept payments even when Internet connectivity issues interrupt your standard mode of payment acceptance.

Streamline payment collections for healthcare, property management, and other service-oriented businesses.

Create a seamless SMS-initiated digital payment or donation process that’s fulfilled through PhonePay. Simply send a text message to the payee with the dial-line number and instructions so they can easily make a payment at their convenience.

Accept donations for your organization or campaign at any time of the day or night.

Cardknox PhonePay Free

When you sign up to process payments with Cardknox, you will automatically receive PhonePay Free, a free interactive voice response (IVR) account. This basic version of our standard PhonePay Plus IVR solution enables you to accept customer payments through an automated phone system for absolutely no extra cost!

PhonePay Free uses a toll-free master dial-in number made available to all Cardknox Merchants and their customers. Your customers can call this number 24/7 to make a payment or donation using a unique PIN number, and then follow the prompts to key-in their payment information. This fast and user-friendly process is a great backup option that Merchants can rely on in the case of connectivity issues.

Want to learn more about PhonePay? Click here for more information.

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