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    • Documentation – No payment integration is too complex.
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      • Contact Us – Tell us about your payment needs.
      • Careers – Explore our open positions to discover a challenging, rewarding career.
Contact Merchant Login Create Sandbox
Menu
  • Payment Solutions
    • Integrations
      • Online – API, hosted online form, plugins, and more
      • Mobile – Integrate payments within POS apps using our SDK
      • In-Person – POS integrations and pre-certified terminals
      • Unattended – Harness our integrations for sleek unattended hardware
    • Products
      • Cardknox Go (PayFac) – Become a Payment Facilitator, without the hassle
      • Merchant Portal – Online platform for seamless management of payments
      • Mobile App – Mobile point-of-sale solution for iOS and Android
      • PaymentSITE Hosted Checkout Page – Hosted and fully customizable online payment form
      • iFields – Design secure online payment forms
      • Partner Portal – ISV platform for managing merchant accounts
    • Features
      • Credit Card Processing – Process EMV, magstripe, and NFC credit cards
      • SNAP EBT Online – Accept SNAP EBT online payments.
      • Recurring Payments – Create automated payment schedules
      • ACH Direct Debit – Accept electronic money transfers
      • EMV – Easily integrate EMV processing, no matter your system
      • 3D Secure 2.0 – Reduce fraud and chargebacks online
      • Contactless Payments – Pre-certified NFC readers and terminals
  • Developers
    • Documentation – No payment integration is too complex.
    • Developer Hub – Get the tools and resources to integrate Cardknox payments
    • Partner Program – Best-in-class payment processing solutions for your merchants.
    • Merchant Benefits – An extensive lineup of robust, omnichannel solutions for every sales and invoicing channel.
    • Integration Support – Ask us anything, we are here to help.
  • Company
    • news2Resources
      • Blog – Read articles on Cardknox thought leadership and solution announcements.
      • White Papers – Get a comprehensive look at industry trends.
      • Brand Guidelines – These brand resources will help you use Cardknox content and our brand.
    • Contact-usCompany
      • Become a Partner – Best-in-class payment processing solutions for your merchants.
      • Contact Us – Tell us about your payment needs.
      • Careers – Explore our open positions to discover a challenging, rewarding career.
Whats New in Cardknox graphic

Cardknox Merchant Portal July 2021 Release Notes

Varone2021-09-27T15:25:24-04:00

Ready your marks, because July is here and it is jam-packed with exciting updates. The Cardknox team has been hard at work on new features that we’re excited to present to you.

July’s release includes new supported payment options, the ability to add convenience fees on Recurring Schedules transactions, and other helpful features throughout the application.

We’ve also made important styling and usability enhancements throughout the product to improve the experience.

Remember… To Try Out These New Features, Go to the Beta Portal

If you’d like to try out any of these new features, we’ve released them in the Beta portal. Click on the user icon (upper right corner) and select Enter Beta Portal. To return to the previous version of the Merchant Portal, click on the user icon again and select Leave Beta Portal.

Google Pay Support for PaymentSITE

A primary focus for the Cardknox team is to provide functionality for our users that better the experience for your customers. We’ve expanded our payment options and are proud to announce that we now support Google Pay for PaymentSITE! This one-click payment method will make it easy for customers to pay invoices that you send out through the Send Payment Request module.

To enable Google Pay for PaymentSITE, simply navigate to PaymentSITE Settings and click Enable Google Pay.

cardknox developer screen capture

Add Convenience Fees to Recurring Schedules Transactions

Convenience Fees are now able to be added to Recurring Schedules and saved along with the payment information. To do this, simply configure a recurring payment and enter the convenience fee as a percentage in the Convenience Fee field.

Recurring schedule capture

New Transactions Features and Updates

We’ve made noteworthy improvements to the Transactions screen and have focused on introducing key additions.

Ability to Add Invoice Field for Captured Transactions

You can now add Invoice IDs when capturing a transaction so that you can link your records to existing invoices within the Cardknox system. To add an invoice, click “Show More” in the Capture Transaction module and enter the invoice number.

transaction capture

Override AVS Per Transaction

Merchants may sometimes want the ability to Ignore Address Verification System (AVS) mismatches when processing transactions. We’ve added the ability to toggle this setting “ON” so that the system overrides AVS validation for transactions. To use this setting, enable the parameter in Transactions Settings and check the box when processing a transaction.

cardknox.atlassian

Support for Canadian Dollar

We’ve added further support for the Canadian Dollar by including currency-specific wording and symbols when the system currency is set to the CAD. Users will see “Province” in place of “State” and all totals will be displayed in CAD.

cardknox.atlassian

This can be viewed throughout the Portal when denoting the Canadian dollar as the primary currency.

Ability to Sort Transactions By Date

Perhaps you’d like to view the list of Transactions ordered from oldest to newest–Cardknox now has the ability to sort transactions by date! The default setting is sorted from newest to oldest. To switch, simply click the Date column header.

Usability Enhancements

We’ve made changes to enhance usability throughout the Portal. Users now can print Transactions Reports in Landscape and Portrait modes, and we’ve adjusted styling to optimize the view for each. We’ve made styling updates throughout the Portal to improve the look and feel.

How Is It Going with Cardknox?

If you have a moment, we’d like to hear about your Cardknox experience and what we can change or add to improve your experience. Please take a moment to fill out our feedback form—and thank you!

Ready to improve your payments management experience?
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