Author - Sabine Konhaeuser

Merchant Portal Release November 2023

November 2023 Merchant Portal Updates We are pleased to announce the release of the following Merchant Portal updates. Merchant Portal Updates Customer Upload Tool: This tool gives users the ability to upload a customer database—along with payment methods and recurring schedules—that they can then...

Partner Portal Release November 2023

November 2023 Partner Portal Updates We are pleased to announce the release of the following Partner Portal updates. What's new New Ticket System Design: We are thrilled to introduce a major update to our ticket system, aimed at significantly improving usability. With this enhancement,...

Merchant Portal Release September 2023

September 2023 Merchant Portal & Mobile App Updates We are pleased to announce the release of the following Merchant Portal and mobile app updates. Merchant Portal Updates Checkbox Options for Custom and Amount Fields Users can now set up custom and amount fields with checkbox...

Partner Portal Release September 2023

September 2023 Partner Portal Updates We are pleased to announce the release of the following Partner Portal updates. What's new Fewer Required Fields in the Go Plus MPA The process of sending out Go Plus MPAs (Merchant Processing Agreements) is now easier than ever. From...

Embedded payments: Everything you need to know

Embedded payments: Everything you need to know A seamless product experience is key to maintaining a satisfied, loyal clientele. Embedded payments not only streamline the customer journey but also drive higher conversion rates and revenue growth. In this article, we’ll cover everything...

What is revenue recognition?

What is revenue recognition? A comprehensive overview In the dynamic world of business, one term reigns supreme—the elusive “bottom line.” Shorthand for a company’s net income, the bottom line gets its name from its placement on a financial statement, which is (you...

Merchant Portal Release July 2023

July 2023 Merchant Portal & Mobile App Updates We are pleased to announce the release of the following Merchant Portal and mobile app updates. Merchant Portal Updates Customer Upload Tool Merchants can now easily upload a file of customers and recurring payment schedules. This tool...

Partner Portal Release June 2023

June 2023 Partner Portal Updates We are pleased to announce the release of the following Partner Portal updates. What's new When Agents Order Wireless Terminals on Vantiv Accounts, They Can Now Email the Required Forms to Merchants Without Leaving the Portal The authorization form  is...

Merchant Portal Release May 2023

May 2023 Merchant Portal & Mobile App Updates We are pleased to announce the release of the following Merchant Portal and mobile app updates. Merchant Portal Updates PaymentSITE Account Settings Redesign We’ve redesigned PaymentSITE Account Settings to provide a more intuitive user experience. These changes...

Partner Portal Release May 2023

May 2023 Partner Portal Updates We are pleased to announce the release of the following Partner Portal updates. Partner Portal Updates Character Entry Mistakes Will Now Prompt Descriptive Error Messages Previously, when a user entered invalid characters into a field—or exceeded character limits—and then attempted...

Merchant Portal Release March 2023

March 2023 Merchant Portal & Mobile App Updates We are pleased to announce the release of the following Merchant Portal updates. Merchant Portal Updates Multi-Factor Authentication (MFA) Enabled for Merchants at Login Multi-factor authentication (MFA) software allows users to verify their identities through a software...

12 Tips on Preventing Chargebacks

12 Tips on Preventing Chargebacks What Is a Chargeback? A chargeback is a claim filed by your customer that refutes a card transaction and results in a refund for the customer. Businesses can choose to accept or fight chargebacks, but the...

Merchant Portal Release February 2023

February 2023 Merchant Portal Updates We are pleased to announce the release of the following Merchant Portal updates. Custom Fields Are Now Visible in the Recurring Schedule Dashboard In the same way that the Custom Fields are synced between the Customers and New Transactions...

How to Prevent Recurring Payment Declines

How to Prevent Recurring Payment Declines Offering subscription services is an incredibly effective way for merchants to grow their revenue. In fact, between 2012 and 2020, subscription businesses experienced revenue growth at a rate nearly six times faster than that of...
Dubin's Fine Jewelry

How a Boutique Jewelry Store Uses Integrated Payments to Eliminate Manual Data Entry and Lower Processing Fees

Case Studies  •  Dubin’s Fine Jewelry How a Boutique Jewelry Store Uses Integrated Payments to Eliminate Manual Data Entry and Lower Fees https://www.youtube.com/watch?v=_TnVoVfJ4uA INDUSTRY Fine Jewelry CARDKNOX SOLUTION Integrated Payment Processing with PaymentSITE Hosted Checkout BUSINESS NEED In-person and online payment...

Merchant Portal Release September 2022

September 2022 Merchant Portal Updates In this month’s release, we’re delighted to roll out several significant updates that will greatly improve the user experience for our merchants and their customers. We’ve renamed “convenience fees” to “electronic transfer fees” in order to adhere...

Partner Portal Release September 2022

September 2022 Partner Portal Updates In this month’s release, we added new data points and reorganized existing data to make it easier to digest information at-a-glance and minimize confusion. Keep reading to learn about these improvements across various modules! Enhancements to the MPA Ability...